Terms and Conditions - Landscapers Newham

Welcome to our Landscapers Newham terms and conditions. These terms govern your use of our landscaping services, ensuring a clear understanding between us and our valued customers. Please read them carefully before engaging our services.

1. Introduction

By hiring Landscapers Newham, you agree to comply with and be bound by the following terms and conditions. These terms apply to all services provided by our company, including but not limited to garden design, maintenance, and installation services.

2. Services Provided

We offer a comprehensive range of landscaping services designed to transform and maintain outdoor spaces. Our services include:

Garden Design and Planning
Lawn Installation and Maintenance
Hard Landscaping (patios, walkways, etc.)
Planting Services
Tree and Shrub Care
Irrigation System Installation

3. Pricing and Payment Terms

Our pricing structure is transparent and competitive, tailored to the specific needs of each project. All quotes provided are based on the initial assessment of your property. Payment terms are as follows:

Deposit: A non-refundable deposit of 30% is required upon acceptance of the quote.
Progress Payments: Depending on the project size, progress payments may be scheduled.
Final Payment: The remaining balance is due upon completion of the project.

4. Cancellation Policy

If you need to cancel or reschedule our services, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee of up to 20% of the total project cost.

5. Liability and Insurance

Landscapers Newham is fully insured to cover any potential damages that may occur during the execution of our services. However, we are not liable for:

Pre-existing property conditions not disclosed prior to the commencement of work.
Damages resulting from natural events such as storms or floods.
Unauthorized alterations or additions made by third parties.

6. Customer Responsibilities

To ensure the smooth execution of our services, customers are expected to:

Provide accurate information about the property and any existing issues.
Ensure access to the property during agreed-upon times.
Obtain any necessary permissions or permits required for the project.

7. Warranty and Guarantee

We stand by the quality of our work. All services come with a 12-month warranty covering workmanship and materials. This warranty does not cover:

Damage caused by external factors beyond our control.
Normal wear and tear resulting from regular use.
Alterations or repairs undertaken by unauthorized personnel.

8. Dispute Resolution

In the unlikely event of a dispute, both parties agree to seek an amicable resolution through direct communication. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration in accordance with local regulations.

9. Changes to Terms and Conditions

Landscapers Newham reserves the right to modify these terms and conditions at any time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Newham. Any legal actions arising from these terms shall be subject to the exclusive jurisdiction of the courts in Newham.

11. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.